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Terms & Conditions

Welcome to the Voerin website terms and conditions for use. Please read the Terms and Conditions before any usage or purchase by you through www.voerin.com .

The Terms and Conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the conditions set out below. If you do not agree to be bound by these conditions you may not use or access this Website.

If you have any queries in relation to these terms and conditions set out below, please contact our customer service by email to info@voerin.com .


Ownership

This website is an official website of Voerin ("we" or "us"). This website and all intellectual property rights (including but not limited to rights in the website as a database) in its design, text, images, graphics, photographs and the selection and arrangement thereof, together with the Voerin trademark and all other trademarks, logos and trade names depicted in this website belong to us.

Limitation of Liability

To the fullest extent permitted by applicable law, you agree neither Voerin nor any of its directors, employees, or other representatives will be liable for any loss or damage arising out of or in connection with the use of, or inability to use, the materials in/and/or facilities or services offered throughout this website including, but not limited to, indirect or consequential loss or damage, loss of data, income, profit or opportunity, loss of or damage to property and claims of any other third parties, even if Voerin has been advised of the possibility of such loss or damages and/or such loss or damage were reasonably foreseeable. In no event will Voerin's total Liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to. negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.

Signing up

In order to purchase, you will need to sign up to keep your information for your purchase(s). You warrant that the personal information in which you are required to provide as a customer are true, current, and accurate, complete information in all respects. You are also responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times. You will need to log in through the website to make purchases.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use and you will notify us immediately of any changes to your Personal Information by updating your account or contacting us by email to admin@voerin.com .

Information about the website and the products

We strive to make sure that all information on the website, including descriptions of our products, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of products we will inform you. However, because we take these steps we will not be liable to you for any errors on the website.

You should bear in mind that buying clothing or products over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:

The colours which are shown for the products on the website will depend on many factors including your display settings;

  • All sizes and measurements are approximate;
  • All goods are subject to availability - we may not be able to supply your order; 
  • Any delivery estimates given on the website or by email are estimates only;
  • The goods and promotions which are offered on the website may not be available in-store, and vice-versa.

Purchasing products online

You make an offer to purchase a product from us (your "order") by completing the staged process on the website as set out below:

  • Adding product to your shopping bag 
  • Enter login details
  • Enter billing address details
  • Enter delivery address details
  • Confirmation of order and payment

Your order only constitutes an offer to purchase products from us, and does not form a binding contract until accepted by us. Where you order more than one product, your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process.

This order acknowledgement email will contain your order number which will have details of the goods ordered and its availability. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods.

We must receive confirmation of full payment of the price of the goods and delivery charges before we can accept or process any offers. You can choose to pay by bank transfer or credit card via secure payment gateway.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes delivery details of the order. We reserve the right to refuse any offers in an order prior to acceptance.

Credit Card Payment 

To provide convenience and certainty to you, our dear customers to perform transactions on www.voerin.com . We have an agreement with a third party, Doku.com as our partner in managing our electronic payments such as Credit Card payments. So all our credit card payments are handled by Doku.com and will be processed using Indonesian Rupiah. The Credit Card payments is ensured and secured with Secure Sockets Layer protocol (SSL) which provides full security and freedom to shop online without worrying about the credit card information as it’s all handled by a secured third party payment gateway system. 

Risk of loss

All items purchased from Voerin.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our dispatch of the goods ordered to the carrier.

Return or Exchange

In any case that you received the wrong items / sizes/ defect products, we will ship the replacement. Please read more information about this in Payment & Shipping.  http://voerin.com/paymentshipping 

Electronic Communications

You agree that we may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Voerin's products or services, or for such other purpose(s) as we deems appropriate. If you wish to unsubscribe from our newsletters, please click on "Newsletters" and unsubscribe.

Disclaimer

This website and its contents are provided "as is" and without representation, term, condition or warranty of any kind, either express or implied (and whether implied by law. custom or otherwise) in respect of the website and/or its contents/ Voerin disclaims all representations, terms, conditions and warranties including, but not limited to, as to satisfactory quality, merchantability, fitness for a particular purpose, title and non-infringement of intellectual property rights to the fullest extent by applicable law. In addition, Voerin excludes any representation or warranty that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs and risks arising as a result of its use of this website.

Indemnity

In any case of violation of the Terms and Conditions set out in this website by you or by any other persons accessing this site using your account caused by your action directly or indirectly; You agree to compensate us fully, defend us and hold us harmless immediately on demand, its directors, employees or other representatives, from and against all liabilities, claims, expenses, damages and losses, including any legal fees.  

Modifications

We reserve the right to change the Terms and Conditions or any information under which the website, the goods, the links, content or any other materials offered via this Site at any time and from time to time without notice or further obligation to you except otherwise stated. Any such changes will be effective once it is posted on the website. You should check the Terms and Conditions posted on the website periodically to ensure that you are aware of and in full compliance with the current version.